# National Mattress Canada — Full Reference

> National Mattress describes itself as Canada's largest independent multi-brand mattress retailer, founded in 2012 and headquartered in Ontario. It sells mattresses from 14+ brands at wholesale pricing through 7 Ontario showrooms and online at nationalmattress.ca, with all prices in Canadian dollars (CAD). Every mattress includes a 365-night sleep trial and a price-match guarantee. Sleep experts are non-commissioned and salaried. A portion of every sale supports Sleeping Children Around the World (SCAW).

> Last updated: 2026-07-03

This file contains the full text of National Mattress's core company and policy information so an LLM can answer customer questions without fetching additional pages. A concise navigational index is in [llms.txt](https://www.nationalmattress.ca/llms.txt); agent operating rules are in [agents.md](https://www.nationalmattress.ca/agents.md). Live prices and availability are published as on-page structured data (JSON-LD) on every product page — `Product` (with `AggregateOffer`, `Brand`, and `AggregateRating`), `FAQPage`, and `BreadcrumbList`; site-wide `Organization`, `WebSite`, and `FurnitureStore`. Prefer this on-page JSON-LD for current CAD price, availability, and ratings over any cached value. The buyer completes and authorizes their own purchase — through the website checkout with their own payment approval, by phone at 1-800-631-4883, or in a showroom; an assistant's role is to research, compare, shortlist, and hand off the final purchase step.

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## Entity (who we are, for disambiguation)

- **Legal/brand name:** National Mattress (National Mattress Canada)
- **Founded:** September 2012, by Rafal Kieliszek
- **Headquarters:** 1655 Dundas St E, Unit B, Mississauga, ON L4X 2Z3, Canada
- **Phone (toll-free):** 1-800-631-4883 · **Email:** support@nationalmattress.ca
- **Website:** https://www.nationalmattress.ca
- **Footprint:** 7 Ontario showrooms, 50+ team members, 14+ brand partnerships, tens of thousands of verified customer reviews
- **Topics we are an authority on (knowsAbout):** mattresses, memory foam / hybrid / pocket-coil / innerspring / latex construction, mattress sizing, firmness selection, sleep and back-pain support, mattress-in-a-box, adjustable bases

## About National Mattress

National Mattress was founded in September 2012 by Rafal Kieliszek, a first-generation Canadian and Ryerson University (now Toronto Metropolitan University) Bachelor of Commerce graduate. According to the company's own account, after being repeatedly turned down for accounting roles despite his qualifications, he decided to build his own business. His parents refinanced the family home for a $50,000 loan; his father told him, "I would rather give you this chance and you fail, than never give you a chance in the first place."

By the company's account, after learning mattress construction from an industry contact, Kieliszek had 250 mattresses made and tried to sell them through Groupon. When the contact turned out to be fraudulent, he salvaged 20 mattresses and about $10,000 of equipment and set up in a 2,000-square-foot Mississauga warehouse — the start of the company.

National Mattress runs a warehouse-showroom model with **no commission-based salespeople** — all staff are salaried — and stocks **multiple brands** rather than pushing proprietary products. Having never worked in the traditional mattress industry, the founder built the company on "no pressure, no commissions" principles from day one, aiming to fix what he saw as a trust problem in mattress retail: inflated prices, commission-driven upselling, and deliberately hard-to-compare products.

**Growth milestones**
- 2012: Founded in a 2,000 sq ft Mississauga warehouse (1550 Meyerside Dr).
- 2013: Serta and Sealy partnerships established.
- 2014: Milton location opens; partnership with Sleeping Children Around the World begins.
- 2015: Meyerside Dr expanded to 4,000 sq ft.
- 2016: Markham location opens (6,000 sq ft).
- 2019: Mississauga relocates to 6620 Kitimat Rd (8,000 sq ft).
- 2020: Etobicoke location opens (7,500 sq ft).
- 2023: Three locations in three months — Kitchener, Hamilton, Barrie.
- 2024: Dundas flagship (12,000 sq ft); North York location and distribution centre (14,000 sq ft).
- 2025: Markham expands to 11,000 sq ft; GoBolt partnership brings Canada-wide delivery; named one of Canada's Top Growing Companies.

(The Milton and Etobicoke locations above are historical milestones and are not among the current showrooms; see the Showrooms section for the current 7.)

**Today:** 7 Ontario showrooms, 50+ team members, 14+ brand partnerships (incl. Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns & Foster), and tens of thousands of verified customer reviews.

**Community:** Since 2014, National Mattress has supported Sleeping Children Around the World with $40 bedkits for children across 36 countries, matching customer donations (up to $40 per valid customer).

## Frequently asked questions

**How long is the sleep trial?** Up to 365 nights on every new mattress. Sleep on it for a minimum of 21 nights (the adjustment period) before requesting a refund; you can exchange any time. Refunds go to the original payment method within 3 business days of pickup and inspection. The trial begins on delivery or pickup, and free door-to-door return pickup is included with no restocking, processing, or pickup fees.

**Are there any return or restocking fees?** No. Returns include free door-to-door pickup with no restocking, processing, or pickup fees. Returned mattresses must be in donatable condition — clean, with no stains, rips, burns, or mold — with the manufacturer tags and labels still attached. The retailer verifies condition at collection, and returned mattresses are donated to local charities and shelters rather than discarded.

**Are any items final sale?** Yes. Custom sizes, special-order mattresses, and closeout/clearance items (including open-bag) are final sale and not eligible for return or exchange. Adjustable bases, foundations, and bed frames are final sale once opened. Any unopened item can be returned within 365 days if the original packaging is sealed and intact.

**Can I exchange instead of return?** Yes — you can exchange across the entire multi-brand inventory at any point in the 365-night window, and there is never an exchange fee. You purchase your new mattress, and once the original has been collected, it is refunded in full to your original payment method. The replacement arrives before or at the same time as the original is picked up, and your original 365-night trial does **not** reset. Up to two mattresses per household can be exchanged or returned (combined), and a full refund stays available through night 365.

**Do you ship across Canada?** Yes. National Mattress delivers across Ontario with its own delivery teams and ships select roll-packed mattresses Canada-wide — all provinces and territories — typically 1–2 days in Ontario and Quebec, 2–3 days in the Prairies, and 3–4 days to BC and Newfoundland. Local Ontario/GTA delivery is free on orders over $199 ($45 surcharge under $199). Canada-wide courier shipping is free over a per-region threshold — Quebec $399; Atlantic (NB/NS/PE/NL) $549; Manitoba/Saskatchewan/Alberta/BC $599; territories (YT/NT/NU) $1,500 — with a flat rate below it ($79 / $99 / $119 / $349 respectively). For current thresholds, rates, and coverage, see the delivery pages linked below.

**Is next-day delivery available?** Yes — next-day delivery is available across much of the Greater Toronto Area on in-stock items, subject to cutoff times and inventory. Other Ontario regions are typically 1–3 days. Local Ontario/GTA delivery is free on orders over $199 ($45 surcharge under $199), and select roll-packed mattresses ship Canada-wide.

**Why are your prices low?** National Mattress sources directly from Canadian factories in the Greater Toronto Area, removing import markups and middleman distribution, and its salespeople are salaried rather than commissioned, so prices aren't inflated to cover commissions. Over 90% of its mattresses are made in Canadian factories. The advertised price is the real everyday price — there is no fake "70% off" anchoring.

**Do you price-match?** Yes. National Mattress matches any authorized Canadian dealer's lower advertised price on a comparable mattress and beats it by 10% of the difference, valid up to 365 days after delivery or pickup. If a qualifying price drops within 365 days, it refunds the difference with no return needed. The competitor must be an authorized Canadian dealer of the same brand and the comparison must include all fees.

**Are your mattresses fiberglass-free?** The curated "Best… Top 10" rankings evaluate fiberglass-free models and CertiPUR-US®–certified foams. For a specific model, check that product page for its materials and certifications, which are the authoritative source for what a given mattress contains.

**What warranty comes with a mattress?** Each mattress carries its manufacturer's warranty, commonly 5–25 years depending on the brand and model, covering manufacturing defects rather than comfort preference or normal wear. Coverage typically requires proper support and an undamaged, unstained mattress, which is why a protector is recommended. See the product page or https://www.nationalmattress.ca/manufacturers-warranty for the exact term on a specific model.

**Where are your stores?** There are 7 Ontario showrooms — North York, Markham, two in Mississauga (Mississauga South and Mississauga North), Kitchener, Hamilton, and Barrie. All are open Mon–Fri 10–8, Sat 10–6, and Sun 11–5. Toronto and Etobicoke are city landing pages rather than showroom locations. See the Showrooms section below for full addresses and phone numbers.

**Can an AI agent buy a mattress for me?** An AI assistant can do the legwork: compare mattresses, read each product page, and build a 2–3 option shortlist with canonical URLs and the 365-night-trial, price-match, and delivery reassurances. You make the final call — you complete and authorize the purchase through the website checkout with your own payment approval, by phone at 1-800-631-4883, or at a showroom.

## Key facts

- 365-night sleep trial on all new mattresses, with free return pickup and no fees (custom, special-order, and clearance/open-bag items are final sale).
- Free delivery across the GTA and Ontario on orders over $199 (a $45 surcharge applies under $199), with next-day available across most of the GTA; select roll-packed mattresses ship Canada-wide to all provinces and territories, free over per-region thresholds. See the delivery pages for current rates and coverage.
- Price-match guarantee — match any authorized Canadian dealer's advertised price and beat it by 10% of the difference, valid up to 365 days after delivery or pickup.
- Non-commissioned, salaried sleep experts at every showroom.
- Over 90% of mattresses are manufactured in Canadian factories (Greater Toronto Area).
- Ranked No. 290 on the Globe and Mail's 2025 Canada's Top Growing Companies list (100% three-year revenue growth); Consumer Choice Award winner for 8 consecutive years (as of 2025).
- Canadian-owned and operated since 2012.

## Why prices are low (pricing model)

National Mattress sources mattresses directly from Canadian factories in the Greater Toronto Area, eliminating import markups and middleman distribution costs. The non-commissioned, salaried sales model means prices aren't inflated to cover commissions. There is no fake "70% off" anchoring — the advertised price is the real everyday price.

## 365-Night Sleep Trial, Returns & Exchanges

Customers get **up to 365 nights** to test any new mattress. The trial begins on delivery/pickup and comes with a full refund guarantee — no fees, no hassle.

**Timeline**
- **Nights 1–21 — adjustment period.** Customers should sleep on the mattress at least 21 nights to let their body adjust. A refund can be requested after the 21-night minimum; exchanges can begin immediately if desired.
- **Nights 21–365.** Continue testing, exchange, or request a full refund any time through night 365.
- **Refunds** are issued to the original payment method within **3 business days** of pickup and inspection.

**Exchange program ("Happy with National Mattress")**
- Swap across the entire multi-brand inventory at any point in the 365-night window.
- No exchange fees, ever. You purchase your new mattress, and once the original has been collected, it is refunded in full to your original payment method.
- The replacement arrives before or at the same time as the original is picked up — you're never without a bed.
- The original 365-night trial continues from the purchase date — it does **not** reset.
- Up to **two mattresses per household** can be exchanged/returned (returns and exchanges combined).
- A full refund remains available through night 365 if an exchange doesn't work out.

**Return conditions**
- Returned mattresses must be in **donatable condition**: clean and free of stains, rips, burns, mold, bodily fluids, or excessive wear.
- Manufacturer tags and labels must remain attached (verified at pickup).
- **Free door-to-door pickup**; the retailer verifies condition at collection (no pre-approval photos required).
- Returned mattresses are **donated** to local charities and shelters rather than discarded.

**Final-sale items (no return or exchange)**
- Custom sizes, special-order mattresses, and all closeout/clearance items (including open-bag).
- Adjustable bases, foundations, and bed frames: **final sale once opened**.

**Accessories & other items**
- Pillows, mattress protectors, and sheets/bedding: **60-day** return if unwashed, in original packaging, and in donatable condition. They cannot be returned once washed or laundered (policy effective for purchases on/after February 1, 2026).
- Any unopened item: **365-day** return if the original packaging is sealed and intact.

Full text: https://www.nationalmattress.ca/365-night-sleep-trial and https://www.nationalmattress.ca/return-policy

## Price Match Guarantee

National Mattress will match any lower price on a comparable mattress from an authorized Canadian dealer, then **beat it by an additional 10% of the difference**. This applies before or after purchase, with protection for **365 days** from delivery/pickup.

**How it works**
1. Shop any mattress online or in-store (already priced below traditional retail).
2. If you find a lower price, submit proof — ad, screenshot, or written quote — from an authorized Canadian dealer, before or after purchase.
3. The team confirms equivalent specs and terms, matches the competitor price, and reduces it by 10% of the difference.
4. Example: NM price $1,000, competitor $900 → matched to $900 (save $100), then beat by 10% of $100 ($10) → you pay **$890**.

**Qualification**
- Competitor must be an **authorized Canadian dealer** of the same brand (so warranty and exchange terms match).
- Mattress must be **brand new and factory sealed**.
- Comparison includes **all fees** (delivery, setup, environmental levies, etc.).
- Specs must be identical or comparable (coil type/count, foam layers, cooling tech, firmness, size) — matched on construction, not model names.
- Submit before delivery/pickup or within 365 days of receiving the mattress.

**Exclusions (not covered)**
- Clearance/liquidation and "as-is" inventory.
- Floor models, display, or open-box from other retailers.
- Bundled pricing (e.g., mattress + frame + pillows) where the mattress price can't be isolated.
- Coupon-stacking or financing-only discounts.
- Obvious competitor pricing errors/typos.

**How to claim:** the online price-match form or email support@nationalmattress.ca with your proof. Most claims are resolved within 1–2 business days. If a price drops within 365 days of delivery/pickup, the difference is refunded — no return required.

Full text: https://www.nationalmattress.ca/price-match-guarantee

## Delivery & Shipping

**Coverage:** National Mattress delivers across Ontario with its own delivery teams and ships select roll-packed mattresses Canada-wide to all provinces and territories. Local Ontario/GTA delivery is free on orders over $199 (a $45 surcharge applies to orders under $199); Canada-wide courier shipping is free over a per-region threshold, with a flat rate below it. Thresholds and rates can change — see the delivery pages linked below for the current rules.

**Ontario local delivery**
- **Next-day available:** Greater Toronto Area — Toronto, York, Peel, Halton, Durham, Waterloo Region, Hamilton (subject to cutoff times and inventory). Most GTA locations qualify for next-day delivery on in-stock items.
- **1–3 days:** Simcoe, Niagara, Eastern Ontario, Western Ontario.
- **Seasonal:** Muskoka. Rural or weather-affected addresses may need extra time.

**What's included:** delivery to your bedroom; a 2-hour arrival window with live GPS tracking; text/email notifications; background-checked delivery specialists; clean trucks and protective bags. Old-mattress removal is available in select areas (possible fee — ask when scheduling).

**Canada-wide shipping:** Select roll-packed mattresses ship to all provinces and territories. Courier shipping is free over a per-region order threshold — Quebec $399; Atlantic (NB/NS/PE/NL) $549; Manitoba/Saskatchewan/Alberta/BC $599; territories (YT/NT/NU) $1,500 — with a flat rate below it ($79 / $99 / $119 / $349 respectively). Transit is roughly 1–2 days in Ontario/Quebec, 2–3 days in the Prairies, and 3–4 days to BC and Newfoundland. Most orders ship within one business day.

Full text: https://www.nationalmattress.ca/free-express-delivery and https://www.nationalmattress.ca/canada-wide-shipping

## Warranty

Mattresses are covered by the **manufacturer's warranty**, which varies by brand and model (commonly in the range of 5–25 years depending on the product) and covers manufacturing defects rather than comfort preference or normal wear. Coverage typically requires proper support (an appropriate foundation/base) and an undamaged, unstained mattress — a reason a mattress protector is recommended. For the exact warranty term on a specific mattress, see that product's detail page or contact support.

Full text: https://www.nationalmattress.ca/manufacturers-warranty

## Brands

National Mattress carries 14+ brands. Brand hubs: [All Brands](https://www.nationalmattress.ca/brands) · [Sealy](https://www.nationalmattress.ca/brands/sealy) · [Serta](https://www.nationalmattress.ca/brands/serta) · [Beautyrest](https://www.nationalmattress.ca/brands/beautyrest) · [Simmons](https://www.nationalmattress.ca/brands/simmons) · [Tempur-Pedic](https://www.nationalmattress.ca/brands/tempur-pedic) · [Stearns & Foster](https://www.nationalmattress.ca/brands/stearns-foster) · [Springwall](https://www.nationalmattress.ca/brands/springwall) · [Chirofoam](https://www.nationalmattress.ca/brands/chirofoam) · [Evergreen](https://www.nationalmattress.ca/brands/evergreen) · [Natura](https://www.nationalmattress.ca/brands/natura) · [iComfort](https://www.nationalmattress.ca/brands/icomfort) · [NM (in-house, Canadian-made)](https://www.nationalmattress.ca/brands/nm) · [Leggett & Platt (adjustable bases)](https://www.nationalmattress.ca/brands/leggett-platt) · [Healthguard (protectors/accessories)](https://www.nationalmattress.ca/brands/healthguard).

## Catalog navigation

- **Main:** [All Mattresses](https://www.nationalmattress.ca/all-mattresses) · [Mattress Sale](https://www.nationalmattress.ca/mattress-sale) · [Online Mattress Sale](https://www.nationalmattress.ca/online-mattress-sale) · [Our Top Picks](https://www.nationalmattress.ca/our-top-picks) · [Open Bag Items](https://www.nationalmattress.ca/open-bag-items). The on-site search box is a human-facing interface; for read-only discovery, use the catalogue and category links here plus [sitemap.xml](https://www.nationalmattress.ca/sitemap.xml).
- **By type:** `/all-mattresses/{type}` — `memory-foam`, `pocket-coil`, `hybrid`, `innerspring`, `foam-core`, `traditional`, `organic-latex`, `pillowtop-eurotop`, `mattress-in-a-box`
- **By size:** `/all-mattresses/mattress-size/{size}` — `single-twin`, `twin-xl`, `double-full`, `queen`, `king`, `rv-short`, `crib`
- **By comfort:** `/all-mattresses/shop-by-comfort/{level}` — `plush`, `medium`, `firm`, `extra-firm`
- **By feature:** `/all-mattresses/features/{feature}` — `cooling`, `edge-support`, `pressure-point-relief`, `temperature-regulating`, `zoned-lumbar-support`, `hypoallergenic`, `breathable-mattresses`, `antimicrobial`, `organic-natural`, `eco-friendly`, `low-motion-transfer`, `adjustable-bed-base-friendly`
- **By specialty:** `/all-mattresses/shop-specialty/{need}` — `mattresses-for-back-pain`, `mattresses-for-couples`, `mattresses-for-children`, `mattresses-for-students`, `hotel-and-hospitality-mattresses`, `healthcare-and-homecare-mattresses`
- **Deals / popularity:** `/all-mattresses/shop-deals/{x}` and `/all-mattresses/popularity/{x}`
- **Accessories:** `/accessories/{x}` — `adjustable-bases`, `pillows`, `protectors`, `bed-frames`, `box-springs`, `bedding-sheets`, `all-in-one-sleep-bundles`

## Curated "Best… Top 10" ranking lists

Independent, tested-and-ranked lists scored on an 11-category rubric (we do not accept payment for rankings). Hub: [Best Mattresses in Canada — Rankings](https://www.nationalmattress.ca/best-mattresses-in-canada-rankings).

- **Overall & price:** [Top 10 Overall](https://www.nationalmattress.ca/best-mattresses-in-canada-top-10) · [Under $500](https://www.nationalmattress.ca/best-mattresses-under-500) · [Under $1000](https://www.nationalmattress.ca/best-mattresses-under-1000-top-10) · [Most Durable](https://www.nationalmattress.ca/most-durable-mattresses-top-10) · [Luxury](https://www.nationalmattress.ca/best-luxury-mattresses-top-10) · [Premium](https://www.nationalmattress.ca/best-premium-mattresses-top-10)
- **Pain & pressure:** [Back Pain](https://www.nationalmattress.ca/best-mattresses-for-back-pain-top-10) · [Sciatica](https://www.nationalmattress.ca/best-mattresses-for-sciatica-top-10) · [Neck Pain](https://www.nationalmattress.ca/best-mattresses-for-neck-pain-top-10) · [Hip Pain](https://www.nationalmattress.ca/best-mattresses-for-hip-pain-top-10) · [Shoulder Pain](https://www.nationalmattress.ca/best-mattresses-for-shoulder-pain-top-10) · [Pressure Relief](https://www.nationalmattress.ca/best-mattresses-for-pressure-relief-top-10)
- **Sleep position:** [Side](https://www.nationalmattress.ca/best-mattresses-for-side-sleepers-top-10) · [Back](https://www.nationalmattress.ca/best-mattresses-for-back-sleepers-top-10) · [Stomach](https://www.nationalmattress.ca/best-mattresses-for-stomach-sleepers-top-10) · [Combination](https://www.nationalmattress.ca/best-combination-sleeper-mattresses-top-10)
- **People & rooms:** [Couples](https://www.nationalmattress.ca/best-mattresses-for-couples-top-10) · [Teens](https://www.nationalmattress.ca/best-mattresses-for-teens-top-10) · [Seniors](https://www.nationalmattress.ca/best-mattresses-for-seniors-top-10) · [Kids](https://www.nationalmattress.ca/best-mattresses-for-kids-top-10) · [Pregnancy](https://www.nationalmattress.ca/best-mattresses-for-pregnancy-top-10) · [Heavy People](https://www.nationalmattress.ca/best-mattresses-for-heavy-people-top-10) · [Guest Rooms](https://www.nationalmattress.ca/best-mattresses-for-guest-rooms-top-10) · [Hotel Style](https://www.nationalmattress.ca/best-hotel-style-mattresses-top-10)
- **Features:** [Adjustable Bases](https://www.nationalmattress.ca/best-mattresses-for-adjustable-bases-top-10) · [Cooling](https://www.nationalmattress.ca/best-cooling-mattresses-top-10) · [Hypoallergenic](https://www.nationalmattress.ca/best-hypoallergenic-mattresses-top-10) · [Organic](https://www.nationalmattress.ca/best-organic-mattresses-top-10)
- **Type:** [Memory Foam](https://www.nationalmattress.ca/best-memory-foam-mattresses-top-10) · [Hybrid](https://www.nationalmattress.ca/best-hybrid-mattresses-top-10) · [Innerspring](https://www.nationalmattress.ca/best-innerspring-mattresses-top-10) · [Latex](https://www.nationalmattress.ca/best-latex-mattresses-top-10) · [Mattress in a Box](https://www.nationalmattress.ca/best-mattress-in-a-box-mattresses-top-10) · [Pillow Top](https://www.nationalmattress.ca/best-pillow-top-mattresses-top-10) · [Euro Top](https://www.nationalmattress.ca/best-euro-top-mattresses-top-10)
- **Firmness:** [Firm](https://www.nationalmattress.ca/best-firm-mattresses-top-10) · [Extra Firm](https://www.nationalmattress.ca/best-extra-firm-mattresses-top-10) · [Medium](https://www.nationalmattress.ca/best-medium-mattresses-top-10) · [Plush](https://www.nationalmattress.ca/best-plush-mattresses-top-10)
- **Size:** [Queen](https://www.nationalmattress.ca/best-queen-size-mattresses-top-10) · [King](https://www.nationalmattress.ca/best-king-size-mattresses-top-10) · [Full](https://www.nationalmattress.ca/best-full-size-mattresses-top-10) · [Twin](https://www.nationalmattress.ca/best-twin-size-mattresses-top-10) · [Twin XL](https://www.nationalmattress.ca/best-twin-xl-mattresses-top-10)
- **Brand:** [Sealy](https://www.nationalmattress.ca/best-sealy-mattresses-top-10) · [Serta](https://www.nationalmattress.ca/best-serta-mattresses-top-10) · [Beautyrest](https://www.nationalmattress.ca/best-beautyrest-mattresses-top-10) · [Tempur-Pedic](https://www.nationalmattress.ca/best-tempurpedic-mattresses-top-10) · [Stearns & Foster](https://www.nationalmattress.ca/best-stearns-and-foster-mattresses-top-10) · [Springwall](https://www.nationalmattress.ca/best-springwall-mattresses-top-10) · [iComfort](https://www.nationalmattress.ca/best-icomfort-mattresses-top-10) · [NM](https://www.nationalmattress.ca/best-nm-mattresses-top-10)

Ranking and "best… top 10" pages are curated editorial lists; they embed their schema (ItemList, Product, Review, FAQPage) as HTML microdata rather than JSON-LD. Read the individual product pages they link to for live price, availability, and ratings.

## Showrooms (7 Ontario locations)

Directory: [Visit Us](https://www.nationalmattress.ca/visit-us). Hours at all showrooms: Mon–Fri 10am–8pm · Sat 10am–6pm · Sun 11am–5pm. Non-commissioned sleep experts; in-store shopping and local delivery. Toll-free 1-800-631-4883.

1. **North York** — 5601 Steeles Ave W, North York, ON M9L 1S7 · 647-948-6699 · 14,000 sq ft flagship & distribution centre — https://www.nationalmattress.ca/mattresses-in-north-york
2. **Markham** — 7701 Woodbine Ave, Unit 8, Markham, ON L3R 2R4 · 905-963-0890 · ~11,000 sq ft — https://www.nationalmattress.ca/mattresses-in-markham
3. **Mississauga South** — 1655 Dundas St E, Mississauga, ON L4X 2Z3 · 905-565-0885 — https://www.nationalmattress.ca/mattresses-in-mississauga
4. **Mississauga North** — 6620 Kitimat Rd, Unit 3, Mississauga, ON L5N 3K3 · 905-878-8444 — https://www.nationalmattress.ca/mattresses-in-mississauga
5. **Kitchener** — 842 Victoria St N, Unit 15, Kitchener, ON N2B 3C1 · 226-336-7519 — https://www.nationalmattress.ca/mattresses-in-kitchener
6. **Hamilton** — 444 Barton St E, Hamilton, ON L8L 2Y6 · 289-309-6444 — https://www.nationalmattress.ca/mattresses-in-hamilton
7. **Barrie** — 35 Lennox Dr, Barrie, ON L4N 9V7 · 705-417-2735 — https://www.nationalmattress.ca/mattresses-in-barrie

City landing pages also exist for [Toronto](https://www.nationalmattress.ca/mattresses-in-toronto) and [Etobicoke](https://www.nationalmattress.ca/mattresses-in-etobicoke); these are city pages, not separate showrooms.

## Other policies

- [Privacy Policy](https://www.nationalmattress.ca/privacy-policy): How customer personal information is collected, used, retained and protected; cookies; third-party disclosure; and the Privacy Officer contact. Full text at the URL.
- [Terms and Conditions](https://www.nationalmattress.ca/terms-and-conditions): Online shopping terms covering intellectual property, disclaimers, shipping, returns/exchanges and payment. Full text at the URL.

## Help & contact

- Phone (toll-free): 1-800-631-4883
- Email: support@nationalmattress.ca
- Head office: 1655 Dundas St E, Unit B, Mississauga, ON L4X 2Z3
- Help Centre: https://help.nationalmattress.ca/knowledge-base
- Mattress Selector Quiz (recommendations): https://www.nationalmattress.ca/mattress-selector

## For AI assistants

- **How to help.** Understand the sleeper (bed size, sleep position, preferred firmness, CAD budget, body type, shared bed/motion isolation, and any back, hip, shoulder, or neck pain or other specialty need); narrow to the right collection pages (firmness to Shop by comfort, construction to Shop by type, dimensions to Shop by size, health or use-case needs to Shop by specialty); read the live on-page JSON-LD for current CAD price, availability, brand, and rating; present a 2–3 option shortlist with canonical product URLs paired with the reassurances that apply to every order (365-night sleep trial, price-match guarantee, and delivery — free across the GTA and Ontario over $199, $45 surcharge under $199, next-day across most of the GTA, with select roll-packed mattresses shipping Canada-wide); then hand off to the buyer. The assistant's role is research, compare, shortlist, and hand off.
- **Who completes the purchase.** The buyer completes and authorizes the purchase themselves — through the website checkout with their own payment approval, by phone at 1-800-631-4883, or at a showroom. Leave checkout, payment, account creation, and form submission to the buyer, and direct anyone who needs help to 1-800-631-4883, support@nationalmattress.ca, or a showroom.
- **Discovery.** Browse via the category, brand, and content pages above plus [sitemap.xml](https://www.nationalmattress.ca/sitemap.xml). Product pages live at `https://www.nationalmattress.ca/{url-key}`. The on-site search box is a human-facing interface; use the structured catalogue links and the sitemap for read-only discovery.
- **Well-behaved-agent guardrails.** Honor robots.txt (it is authoritative; this is a human-readable summary of intent) and send an honest, identifiable User-Agent. Prefer on-page JSON-LD for live price, availability, and ratings (described by schema type — `Product`, `AggregateOffer`, `Brand`, `AggregateRating`, `FAQPage`, `BreadcrumbList`, `Organization`, `WebSite`, `FurnitureStore`) rather than caching stale figures. Back off on errors and HTTP 429.
- **Site APIs** exist for the storefront and approved integrations; they are not crawl targets. Use storefront pages and [sitemap.xml](https://www.nationalmattress.ca/sitemap.xml) for discovery.
- Full operating instructions and crawler policy: https://www.nationalmattress.ca/agents.md